Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, control your access to and use of vinylsidingmemphistn.com and any related website that links to these Terms (the "Website"). Please review them carefully, because they define important rights and obligations.
By accessing or using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without prior notice. If you continue using the Website after changes are posted, that continued use means you accept the revised Terms. The Website is designed for users in the United States and its territories. You also confirm that you are of legal age and meet these requirements.
Our Privacy Policy describes how we collect and use personal information and is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as a technology platform that helps homeowners and consumers send service requests to independent providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legal status of Third-Party Providers.
- Confirm compliance with regulations or licensing rules.
- Sponsor, employ, or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you allow us to use your information as explained in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out by following the instructions provided.
You agree that:
- The information you submit is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of these conditions:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We reserve all rights not expressly granted.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Misrepresent yourself or submit false information.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or bypass security protections.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the rights needed to share it.
- The content does not violate any law or the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided only for convenience. We are not responsible for their content, policies, or practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement you make is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to consent in order to purchase services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims arising from those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
If you provide false contact or address information, you may be subject to legal liability. You agree to indemnify us and any affected providers for related losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We make no promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions, including disclaimers and arbitration terms, remain in effect after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater.
Some jurisdictions do not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise from your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. Those communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes will be resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts located in Delaware.
22. International Use
The Website is controlled from within the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the remaining provisions will still apply.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
